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The Chief Psycho Podcast
Welcome to The Chief Psycho Podcast with Jonathan Bonanno a.k.a. Chief Psycho, where we dive into the human element of entrepreneurship. Each episode brings you closer to the extraordinary individuals who drive innovation in the industry, sharing their personal journeys, triumphs, and the real challenges they overcome.
Join us as we explore the heart of healthcare through candid conversations that reveal the human experiences fueling groundbreaking change. From inspiring breakthroughs to everyday struggles, we uncover what truly makes an impact - one brilliant mind to another.
The Chief Psycho Podcast
Next Level Leadership
In this episode of the Chief Psycho Podcast, we’re joined by the incomparable Denise Williams-Jones, a 30-year dental industry veteran, speaker, author, and humanitarian. From chairside assistant to national consultant and founder of Next Level to Success, Denise’s journey is built on heart, hustle, and a deep-rooted belief in the power of service-based leadership.
Denise dives into what it really takes to elevate teams, culture, and customer service in modern dentistry—sharing practical strategies that have helped practices nationwide boost performance while deepening connection.
We cover:
- What leadership looks like when grounded in service and systems
- How to elevate team communication and patient trust
- Lessons learned from consulting with top organizations like the ADA and Align
- Why your front office might be your biggest growth opportunity
- And the bold moves that helped Denise build a legacy of impact
This conversation is packed with gems, grit, and heart—because taking your practice to the next level starts from within.
🎧 Tune in now and let Denise show you what it means to lead with purpose and power.
Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast! If you got something out of today’s convo, do me a favor—share it, tag us, and keep the conversation going.
Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits.
Catch you next time. Until then—keep it psycho.
@thechiefpsychopodcast @thechiefpsycho